Glassi Casino AML & KYC Policy

We feature strict AML and KYC policies to protect our customers and the platform from illicit financial activities, such as money laundering and fraud. Such measures are taken to be compliant with internationally accepted regulatory standards and the laws of India. By having stringent identity verification and transaction monitoring procedures, we seek to maintain the integrity of our services, protect our players, and provide complete transparency and accountability for all financial transactions.

To make sure that our customers are real people with no harm in mind, we check their identity. This procedure also helps us prevent underage gaming. To verify your account, you need to send the following documents:

• An official government photo ID (passport, driver’s license, or national ID);
• Proof of address (utility bill or bank statement);
• A clear photo (selfie) holding the ID for identity confirmation;
• Payment method verification (screenshot or card scan).

Our team reserves the right to request additional documents.

To avoid any potential problems, we recommend filling in your personal details in your profile immediately after registration at Glassi Casino.

We do our best to combat financial crimes. To prevent illicit payments, we require users to only use cards and wallets registered in their name, prohibit deposits and withdrawals on somebody else’s behalf, and exclude third-party transactions. Moreover, we may also ask a user to prove that their funds were obtained legally. Only verified users are able to make withdrawals on the platform. Suspicious transactions are flagged and submitted for further investigation.

In order to guarantee complete regulatory compliance, the Glassi platform applies ongoing monitoring of user behavior. Any behavior or transaction that varies from anticipated patterns can lead to the temporary suspension of the account, subject to further examination. All relevant data is safely stored in accordance with privacy standards and, when necessary, shared with appropriate authorities like financial intelligence units. We ensure active collaboration with regulators to assist thorough investigations and apply suitable actions against suspicious activity.

As a customer of Glassi Casino, you have several obligations. Consider them below:

• You must provide real and up-to-date personal and financial information;
• You must report any suspicious activity to the Glassi Casino customer team;
• You must provide your documents for verification;
• You promise not to commit any illicit activity on the website or in the Glassi app.

Not following these rules may lead to account restrictions or a complete termination.

We have the right to take any action found necessary under our Anti-Money Laundering (AML) policy. Such actions can involve rejection of transactions, withholding of funds, suspension or closure of accounts, and reporting suspicious transactions to the relevant authorities. The company is not liable for any losses or delays from compliance procedures or a user’s failure to cooperate. All activities are carried out in strict compliance with relevant laws and are specifically geared towards maintaining the security and integrity of the platform for all players.
If you wish to contest the decision to block your account, please contact us by email and provide the necessary evidence.